POSTAGE

We send all of our cards via the Australia Post network and pretty much adhere to their rules and regs. More information, along with general delivery timeframes can be found on our Shipping Information page, but the short of it is:

• All shipping costs quoted on this website are as per Australia Post. We’re not greedy fuckers and do not profit on this and this amount is what is paid to Australia Post.
• The free standard postage included with our cards is UNTRACKED and can take 5-10 business days for the cards to be delivered within Australia.
• Coronavirus is really fucking with people’s shit, especially internationally so this may affect the delivery schedule. The latest service updates from Australia Post can be found here: https://auspost.com.au/service-updates
• Once we have dispatched the items, all delivery things are out of our control and we rely on the good folk at Australia Post to do their thing.
• We are not responsible for correctly delivering items to addresses incorrectly supplied by you. We also don’t refund this either. Please check you have given us the right address.

REFUNDS + RETURNS

We do not refund or replace items if you have simply changed your mind. However, if your card arrives in a not so great condition or has not arrived within 30 days from the date of purchase, please contact us at [email protected] within seven (7) days of receiving it so that we can investigate and sort this out for you.

More information on this can be found on our Store Policy page.

YOUR PRIVACY

We’re discreet AF and value your privacy. All of our payments are processed via Paypal or Stripe on their platforms and no payment information actually hits our website (and none whatsoever is saved by us). If you have saved credit card information popping up, it is because you have given Paypal or Stripe permission to do this somewhere along the way. More information on this can be found on our Privacy Policy and Store Policy pages.